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What happens to my information if I don't renew my membership?
What happens to my information if I don't renew my membership?
If you do not renew your membership, your FractalUp account will retain your information so you can recover it when you decide to return. Please consider the following:
Staff and Premium users will be automatically changed to the External User role, which limits their access to certain platform features.
User accounts and profiles are not deleted automatically, allowing users to log back into FractalUp in the future.
All your information will remain as you left it; however, we strongly recommend downloading any important content before your membership ends to avoid inconveniences.
Eventually, and at FractalUp's discretion, your account may be deleted after an extended period of inactivity.
If you have questions or need assistance managing your information, our support team is available to help you.
If you do not renew your membership, your FractalUp account will retain your information so you can recover it when you decide to return. Please consider the following:
Staff and Premium users will be automatically changed to the External User role, which limits their access to certain platform features.
User accounts and profiles are not deleted automatically, allowing users to log back into FractalUp in the future.
All your information will remain as you left it; however, we strongly recommend downloading any important content before your membership ends to avoid inconveniences.
Eventually, and at FractalUp's discretion, your account may be deleted after an extended period of inactivity.
If you have questions or need assistance managing your information, our support team is available to help you.
What are the live chat support hours?
What are the live chat support hours?
Our live chat support is available during the following hours:
Business days (Monday to Friday):
From 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 6:00 p.m.
This schedule follows the UTC-5 time zone, which includes countries such as the United States (EST), Panama, Colombia, Ecuador, Peru, among others.
If you have inquiries outside these hours, you can leave us a message, and our team will get back to you as soon as possible during the next available support hours.
Our live chat support is available during the following hours:
Business days (Monday to Friday):
From 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 6:00 p.m.
This schedule follows the UTC-5 time zone, which includes countries such as the United States (EST), Panama, Colombia, Ecuador, Peru, among others.
If you have inquiries outside these hours, you can leave us a message, and our team will get back to you as soon as possible during the next available support hours.
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Explore FractalUp's pricing plans, including free and premium options, to find the best fit for your needs.
Explore FractalUp's pricing plans, including free and premium options, to find the best fit for your needs.
Explore FractalUp’s flexible plans, from free access to premium features and add-ons that enhance your experience.
Explore FractalUp’s flexible plans, from free access to premium features and add-ons that enhance your experience.
Manage your payments, invoices, and subscriptions seamlessly within FractalUp’s billing system.
Manage your payments, invoices, and subscriptions seamlessly within FractalUp’s billing system.
Fewer pointless meetings, more impact!
Access in-depth reports, track collaboration, and optimize team dynamics.
Free Forever. No Credit Card.
Fewer pointless meetings, more impact!
Access in-depth reports, track collaboration, and optimize team dynamics.
Free Forever. No Credit Card.
Fewer pointless meetings, more impact!
Access in-depth reports, track collaboration, and optimize team dynamics.
Free Forever. No Credit Card.
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