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Free and Paid Subscriptions and Add-ons

Free and Paid Subscriptions and Add-ons

  1. What is the minimum period for purchasing an add-on?

  1. What is the minimum period for purchasing an add-on?

The minimum period to purchase an add-on is 1 month. There are no long-term commitments, so you can activate it only when you need it. If you require it again in the future, you can easily purchase it without any issues.

The minimum period to purchase an add-on is 1 month. There are no long-term commitments, so you can activate it only when you need it. If you require it again in the future, you can easily purchase it without any issues.

  1. What if I only need one additional administrator? Do I have to upgrade to the next plan?

  1. What if I only need one additional administrator? Do I have to upgrade to the next plan?

No, upgrading to the next plan is not necessary. In FractalUp, you can purchase the additional user add-on, which allows you to add an extra Administrator (or another type of user) without changing your current plan.

This add-on can be purchased for the period you require — whether for one month or for as long as suits your needs. This provides you with greater flexibility to manage your team without incurring unnecessary costs associated with a higher plan.

No, upgrading to the next plan is not necessary. In FractalUp, you can purchase the additional user add-on, which allows you to add an extra Administrator (or another type of user) without changing your current plan.

This add-on can be purchased for the period you require — whether for one month or for as long as suits your needs. This provides you with greater flexibility to manage your team without incurring unnecessary costs associated with a higher plan.

  1. If I’m on the Free plan and need an additional administrator, can I purchase only the Premium add-on?

  1. If I’m on the Free plan and need an additional administrator, can I purchase only the Premium add-on?

Yes, this is possible. You can purchase the additional user add-on for $18 USD. This allows you to add an extra Administrator to your account under the Free plan without upgrading to a higher plan.

Yes, this is possible. You can purchase the additional user add-on for $18 USD. This allows you to add an extra Administrator to your account under the Free plan without upgrading to a higher plan.

  1. How can I have FractalUp in white-label mode?

  1. How can I have FractalUp in white-label mode?

You will need to subscribe to the Enterprise plan, which allows you to customize your platform's URL. This means that instead of using www.fractalup.com/mycompany, you can use www.mycompany.com.

Please note that the SSL certificate required for this custom domain must be provided by the client, as it is not included in the service.

You will need to subscribe to the Enterprise plan, which allows you to customize your platform's URL. This means that instead of using www.fractalup.com/mycompany, you can use www.mycompany.com.

Please note that the SSL certificate required for this custom domain must be provided by the client, as it is not included in the service.

  1. If I upgrade from the Free plan to a paid one, will the first 4 Staff users and the Premium user remain free?

  1. If I upgrade from the Free plan to a paid one, will the first 4 Staff users and the Premium user remain free?

No, users are neither cumulative nor remain free. When upgrading from the Free plan to a paid plan, your user limit expands, but additional users are not added on top of your existing ones.

With the Free plan, you have a maximum of 4 Staff users and 1 Premium user. When upgrading to the Startup plan, these limits expand to 15 Staff users and 5 Premium users, but they do not combine with your previous user count.

No, users are neither cumulative nor remain free. When upgrading from the Free plan to a paid plan, your user limit expands, but additional users are not added on top of your existing ones.

With the Free plan, you have a maximum of 4 Staff users and 1 Premium user. When upgrading to the Startup plan, these limits expand to 15 Staff users and 5 Premium users, but they do not combine with your previous user count.

Related Articles

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Explore FractalUp's pricing plans, including free and premium options, to find the best fit for your needs.

Explore FractalUp's pricing plans, including free and premium options, to find the best fit for your needs.

Manage your payments, invoices, and subscriptions seamlessly within FractalUp’s billing system.

Manage your payments, invoices, and subscriptions seamlessly within FractalUp’s billing system.

Get assistance and find solutions to any issues with FractalUp through our dedicated support resources.

Get assistance and find solutions to any issues with FractalUp through our dedicated support resources.

Fewer pointless meetings, more impact!

Access in-depth reports, track collaboration, and optimize team dynamics.

Free Forever. No Credit Card.

Fewer pointless meetings, more impact!

Access in-depth reports, track collaboration, and optimize team dynamics.

Free Forever. No Credit Card.

Fewer pointless meetings, more impact!

Access in-depth reports, track collaboration, and optimize team dynamics.

Free Forever. No Credit Card.

2025 © FractalUp, All-In-One Platform. All rights reserved.
2025 © FractalUp, All-In-One Platform. All rights reserved.